Wemoto Privacy & Cookies Policy

Here at wemoto.com we take your privacy seriously, please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This Policy applies to our use of any and all Data collected by us in relation to your use of our Website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, date of birth, or other details to help you with your experience. We may also collect notes from any conversations we may have with you regarding an order, complaint or enquiry.

If you use social media to contact or interact with us, your user name or contact details may be collected in order to help us respond to you.

If you visit one of our shops in person, your image may be recorded on CCTV.

See our cookie policy for information on the use of cookies in your web browser. You can also amend your preferences here.

When do we collect information?

We collect information from you when you register for an account on our website, place an order whether as a guest or member, subscribe to newsletters, respond to a survey, contact us by any method of communication including on social media, or enter information on any of our websites.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication or surf the website in the following ways:

The legal bases on which we collect your information

Our company has lawful grounds on which to collect and process your personal data for a number of reasons. These include;
To fulfil our contractual obligations – i.e. When you place an order with us for home delivery, we will collect your address and contact details and provide them to our trusted couriers, in order to deliver your purchase successfully.

Please note: Your parcel will be distributed with any one of following companies dependant on it's weight and delivery location: Royal Mail, FedEx, Parcelforce, DPD, DHL

Customer consent – Under some circumstances, we can collect and process your data with your consent. (i.e. If you choose to receive our promotional emails or newsletters.)

Legal compliance - We may need to collect and process your data for legal reasons. i.e. If we believe a person to be involved in fraud or any other criminal activity directly affecting Worlds End Motorcycles Ltd, their details may be passed on to law enforcement.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All card transactions are processed through a gateway provider and are not stored or processed on our servers.

Cookies are small files containing text, that a site or its service provider transfers to your computer through your Web browser. They then enable the systems of the site or service provider to recognise your browser, and capture and remember certain information.

Types of Cookies we use;

First-Party Cookies

Set by us here at wemoto.com, these cannot be turned off as they are essential to the functioning of our website, and in most cases cannot identify a user personally.

We use these cookies to:

Third-Party Cookies

Third-party cookies are set by Google Analytics and Google Adwords, which allow us to compile aggregate data about site traffic and interactions, and to monitor the effectiveness of our advertising campaigns, in order to offer better site experiences in future and to improve our marketing. We also use Google Adwords' remarketing service to help us display relevant adverts across the Google Display Network to those who visit specific pages of our website. Any data collected is used in accordance with our own privacy policy and Google's privacy policy, and no identifiable data is passed on to Google.

To change your preferences for cookies, you can use the toggle at the bottom of the page.

You can also control cookies through your browser settings. Since every browser is different, please consult your browsers documentation to learn the correct way to modify your cookies.

Third-party disclosure

In order to provide a good service to our customers, we sometimes share your personal data with trusted third parties.
I.e. Delivery couriers, IT companies who may support our websites and business systems. Or, based on your consent, marketing communications companies such as MailChimp who facilitate the email distribution of our promotional newsletters and offers.

We work closely with these companies and only provide the information required in order for the specific task requested of them to be carried out efficiently.

We do not sell, trade, or otherwise transfer your personal data to outside parties for any reason than our legitimate interest in conducting our business, or serving our users. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your rights

Please see below for informations on your rights over the personal data we collect;


You can opt out of our newsletters and marketing emails at any time by:

You will be notified of any changes to this policy:

You can make changes to the personal information we hold about you:

Where customers choose to opt-in to our mailing list, we agree to the following:

Contacting Us

If you have any questions regarding this privacy policy, you may contact us using the information below.

www.wemoto.com
Unit 7
Southwick, West Sussex
BN42 4EN
United Kingdom
privacy@wemoto.com
+44 (0)1273 597072

Last Edited on 2018-05-18