Muc-Off Bike Cleaner Concentrate 5l

Application List

Returns

We hope that you are happy with your order, however, there may be instances where you wish to return an item. We ask that customers return items unused and with their original packaging. All returns should include a covering note stating the reason for the return and the order number clearly marked. Please retain the proof of postage until we have confirmed receipt of the items. We recommend sending by a recorded postage method. Refunds will be processed by the original payment method. If you paid on card, it can take up to 7 days to appear back in your account, with PayPal refunds taking up to 30 days refund if you've simply changed your mind, you have 30 days from the date of purchase to return your item(s) for a refund. Customers are responsible for return shipping costs where items are supplied correctly.

Exchanges

We allow customers up to 6 months after the purchase date to return the item for exchange, provided the item is in re-saleable conditions and proof of purchase can be established.

Supply errors

We ask that customers report supply errors as soon as possible after delivery. We reserve the right to decline issues reported beyond 6 months of the purchase date. Please check your order thoroughly on receipt. Where goods are supplied in error, or arrive damaged, we will cover all shipping costs and exchange or refund in full. We reserve the right to charge a 15% restocking fee for items that are returned in poor condition or outside of the accepted time period.

Electrical Items

Please note that when fitting electrical parts these can be damaged by the same faulty electrical system that caused the initial failure and in such circumstances these parts cannot be returned for a refund

Fitting Issues

Where customers experience issues fitting parts to their vehicle, we will always endeavor to thoroughly investigate and rectify where possible. We will first try to ascertain that you have purchased for the correct model of bike and that no modifications have been made. We cannot be held liable for issues fitting standard parts to non-standard or modified vehicles. 

Mixes with water to make 2 litres of Muc-Off nano tech Bike Cleaner<br/> More environmentally friendly with 89% less packaging<br/> Fully biodegradable<br/> Safe on disc brake pads, anodising and paintwork<br/> Cost saving<br/> The Muc-Off Nano Gel refill uses 89% less plastic when compared to buying two 1 litre Muc-Off Bike Cleaner bottles. Refilling uses less energy than recycling! Basically, it\'s cheaper for you and better for our planet.<br/> The Muc-Off Nano Gel refill has been specifically formulated to be safe on disc brake pads, anodising and paintwork while removing dirt, sand, traffic film, mud, insects, clay and oily road grime to leave your bike sparkling clean! It\'s also safe to use on frame, forks, headsets, shock units, fairings, bars, grips, seat, engine, pivot points, screens, aluminium, anodised metal, paintwork, chrome, carbon fibre, steel, rims, wheels, spokes, hubs, disc brakes, suspension parts, gears/ sprockets, plastics, composites, decals, rubber, etc. Directions for use: Shake well before use. If using as a de-greaser or in a chain cleaning device, simply use directly from pouch, agitate with a brush and wash off with water after allowing to sit for 30 seconds to 1 minute.<br/> If using as a bike cleaner, fill a 1 litre Muc-Off bottle with 750ml of water and then add 250ml of Nano gel. (See indicator marking to the left of the pouch.) Tightly screw on trigger spray before shaker bottle to mix Nano Gel with water. You\'re now ready to clean! Please follow cleaning instructions printed on the Muc-Off bottle.