Shipping Policies

UK Orders
Parcels up to 2 kilograms are sent via 1st Class Post. Parcels over 2 kilograms and those of higher-value are sent via Courier, for which a signature is generally required on receipt. Please allow up to three working days for delivery if the item is in stock. We will often be faster.

Overseas Orders
Parcels under 2 kilograms are sent via Air Mail; please see the estimated delivery times below. Larger consignments and those of high value use shipping methods that vary according to destination (see below). Please note we cannot ship some large and heavy items such as tyres, batteries, and screens outside the United Kingdom. Delivery times are estimates.

• Europe (EU): 10-15 working days.
• Europe (Non-EU): 15-30 working days.
• USA & Canada: 14-21 working days (subject to customs clearance).
• Australia & New Zealand: 14-21 working days (subject to customs clearance).
• Rest of the World: up to 30 working days.

Wemoto Franchises
Wemoto Ltd has franchises in Spain, France, Italy, Australia, and the Czech Republic. Under contract with these franchises, they have exclusive rights to sell retail under the Wemoto brand within their respective countries, as well as to the following surrounding countries, islands, territories, departments, and regions:

• Australia, including New Zealand.
• Czech Republic, including Slovakia.
• Spain, including Canary and Balearic Islands, Ceuta, and Melilla.
• France, including Monaco and the French Overseas Departments and Territories.
• Italy, including the Vatican City and San Marino.

All orders placed in these countries, islands, territories, departments, and regions, including those placed on wemoto.com, will be handled by the appropriate franchise and subject to the taxes and charges applicable in each franchise’s country.